What are Titan's fees?

Titan clients pay a client fee and an advisory fee on managed assets:

• Titan Client Fee: $25/month (or $250/year if you pay annually upfront)

• Titan Advisory Fee: 0.2% of assets per year. This includes Smart Treasury (formerly known as Smart Cash). This fee does not apply to the ARK Venture Fund.

This applies to all clients who joined Titan on or after September 19th, 2024, and starting on January 1, 2025, it will apply to all Titan clients regardless of when they joined (including those who joined before September 19, 2024).

How are the client fees charged?

• Fees are charged to your linked debit or credit card.

• If you are a Monthly Client ($25/month):

  • You will be charged on the 1st of every month following your acceptance date.

  • Example: If you signed up on October 31st, you will be charged your client fee on November 1st.

• If you are an Annual Client ($250/year):

  • You will be charged on the day you pay to open an account.

  • Example: If you signed up for an annual subscription on October 31st, 2024, you’ll be charged on that day, and then not charged again until November 1st, 2025.

• Note: Both account types are automatically charged unless you cancel before the next billing date.

The payment for my plan is currently being deducted from my account balance. How can I switch the payment method to a credit or debit card?

• This can be done in the app by following the steps below:

  • Navigate to the Account Profile icon (your initial in the top right-hand corner of the app)

  • Select Manage My Plan

  • Select Add under Payment Method

  • Enter your card details and Confirm

Please ensure that once your card details have been saved, the option to Pay with Card is selected under Payment Method. As a note, you are only able to use your credit or debit card to pay client fees. This does not apply to other types of fees. 

How do I update the billing of my plan to monthly or yearly? 

• You can update the billing of your plan by following the steps below in the mobile app:

  • Navigate to the Account Profile icon (your initial in the top right-hand corner of the app)

  • Select Manage My Plan

  • Select Update under Current Plan

  • Choose which billing option you would like under Select Your Plan

Do I have to pay a client fee per account?

• No, the client fee is per profile. This means you can hold one or several accounts, but you are only paying one client fee.

I purchased an annual plan and have time left before it expires - do I get a refund?

• No, we do not offer refunds on client fees. You can use your client benefits until the expiration date. To read more on canceling your plan/closing your account, please click here.

Are there fees on Titan Smart Treasury (formerly known as Smart Cash)?

• If you are a client who joined us before January 2, 2024, and had Smart Cash enabled, or completed an investment into Treasury or Smart Cash, then you will continue to have Smart Cash and Treasury advisory-fee free until December 31st, 2024. 

• If you are a client who joined us before Jan. 1. 2025 but after Jan. 2, 2024 and had Smart Cash enabled, or completed an investment into Treasury or Smart Cash, then you will continue to pay .25% on your Smart Cash and Treasury until December 31st, 2024. 

• After January 1st, 2025, all Titan clients will pay a flat 0.2% annual advisory fee. Smart Treasury will be counted as part of your total AUM.

Where can I see my fee structure?

• Select the Account Profile icon (your initial in the top right-hand corner of the app) > click Advisory Fees

How can I see what fees I paid this month?

• Select the Account Profile icon (your initial in the top right-hand corner of the app) > scroll to Documents > Account Statements

• Your fee charges will be reflected on your monthly statement.

How can I see what fees I’ve paid since I joined?

• There is currently no way to see your entire fees paid since joining Titan. If you would like to know, you can contact our team at support@titan.com to provide the total amount.

I joined Titan before there was this new model and got a fee break/discount. Do I get to keep my fee break/discount?

• We will continue to honor referrals or fee offsets until December 31, 2024.

• After this date, all discounts that would reduce your Titan Advisory Fee or the fee paid for Smart Treasury (formerly known as Smart Cash) will expire and will no longer be applicable.

Are there withdrawal fees or any other fees I should know about?

No. Making deposits and withdrawals to/from Titan is completely free. Certain client requests can result in ancillary fees - for example; transferring funds to another firm, closing an IRA, requesting paper statements or foreign wire transfers. For a full fee schedule that outlines those uncommon ancillary fees, please see here.